tuanvjzl
29-09-2012, 03:12 PM
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1. KH�I QU�T:
1.1. Ph�n t�ch chi ti#7871;t:
1.1.1 M� h�nh hi#7879;n tr#7841;ng
- Hi#7879;n t#7841;i #273;� c� 1 t#7893;ng #273;�i Panasonic
- H#7879; th#7889;ng #273;i#7879;n tho#7841;i analong
1.2. Y�u c#7847;u #273;#7863;t ra:
- Gi#7843;m chi ph�.
- Thay #273;#7893;i nh#432;ng kh�ng l�m #7843;nh h#432;#7903;ng nhi#7873;u t#7899;i h#7879; th#7889;ng.
- X�y d#7921;ng h#7879; th#7889;ng ch#259;m s�c kh�ch h�ng chuy�n nghi#7879;p
- Gi�m s�t c�c l#432;u l#432;#7907;ng,n#7897;i dung cu#7897;c g#7885;i ra v�o m#7897;t c�ch ch#7863;t ch#7869; h#417;n.
2. #272;#7872; XU#7844;T GI#7842;I PH�P K#7928; THU#7852;T:
2.1. M#7909;c ti�u c#7911;a gi#7843;i ph�p:
- Gi#7843;m chi ph� c�c cu#7897;c g#7885;i #273;i qu#7889;c t#7871;.
- X�y d#7921;ng h#7879; th#7889;ng t#7893;ng #273;�i qu#7843;n l� b#7857;ng voip.
- D#7877; d�ng gi�m s�t v� t�nh c#432;#7899;c l�n c�c cu#7897;c g#7885;i c#7911;a t#7915;ng user
- C� kh#7843; n#259;ng t�ch h#7907;p v#7899;i ph#7847;n m#7873;m ghi �m n#7897;i dung cu#7897;c tho#7841;i
2.2. Gi#7843;i ph�p #273;#7873; xu#7845;t:
2.2.1. M� t#7843; thi#7871;t k#7871;:
M� h�nh h#7879; th#7889;ng #273;#432;#7907;c k#7871;t n#7889;i theo s#417; #273;#7891; nh#432; sau:
Y�u c#7847;u:
Thu� sim so dep (http://www.simdepdongnai.com) #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i ra.
- C#7847;n c� thi#7871;t b#7883; ATA chuy#7875;n #273;#7893;i gi#7919;a t#7915; t�n hi#7879;u analog sang data #273;#7875; truy#7873;n tr�n m#7841;ng.
- Tri#7875;n khai #273;#432;#7901;ng truy#7873;n FPT dung #273;#7875; s#7917; d#7909;ng voice ip tr�n #273;�.(s#7917; d#7909;ng sim so dep sip trunk ho#7863;c sip account #273;#7875; k#7871;t n#7889;i v�o h#7879; th#7889;ng)
#431;u #273;i#7875;m :
- Vi#7879;c thu� #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i b#7857;ng VoIP ra ngo�i s#7869; #273;#432;#7907;c ti#7871;t ki#7879;m t#7915; 30% #273;#7871;n 60% chi ph� g#7885;i #273;i qu#7889;c t#7871; so v#7899;i th#7921;c hi#7879;n 1 cu#7897;c g#7885;i analog th�ng th#432;#7901;ng ho#7863;c so v#7899;i d#7883;ch v#7909; VoIP c#7911;a c�c nh� cung c#7845;p kh�c.
V� d#7909; c#7909; th#7875; nh#432; sau: 1 th�ng kh�ch h�ng g#7885;i ra qu#7889;c t#7871; l� 1000 ph�t.Gi� c#432;#7899;c #273;#432;#7907;c l#7845;y d#7921;a tr�n c�c v�ng g#7885;i th#7845;p nh#7845;t (v�ng 1) .
S#7889; ph�t tho#7841;i Gi� c#432;#7899;c (vnd) T#7893;ng ph�
(Tri#7879;u vn#273;)
FPT ti#7871;t ki#7879;m
VNPT 1000 10.000 (0.5 usd)
T#7845;t c#7843; c�c v�ng 10
83.5 %
Viettel 1000 3600
(v�ng 1) 3.6
54.5 %
FPT sim so dep (http://www.simdepdongnai.com) 1000 1650
(v�ng 1) 1.65
- Kh�ng c� thay #273;#7893;i b#7845;t k#7923; tr�n t#7893;ng #273;�i analog hi#7879;n t#7841;i.
- X�y d#7921;ng 2 h#7879; th#7889;ng #273;i#7879;n tho#7841;i ch#7841;y song song #273;#7891;ng th#7901;i,c� th#7875; nh#7853;n #273;#432;#7907;c cu#7897;c g#7885;i v�o hay th#7921;c hi#7879;n c�c cu#7897;c g#7885;i ra gi#7919;a 2 h#7879; th#7889;ng m� kh�ng b#7883; gi�n #273;o#7841;n.
- C� th#7875; x�y d#7921;ng 1 h#7879; th#7889;ng contract center #273;#7875; ch#259;m s�c kh�ch h�ng t#7889;t h#417;n
- T#7841;o c�c nh�m cho t#7915;ng s#7889; #273;i#7879;n tho#7841;i
- Ch#7863;n h#432;#7899;ng cu#7897;c sim so dep g#7885;i theo y�u c#7847;u
- Hi#7879;n t�n ng#432;#7901;i g#7885;i tr�n m�y #273;i#7879;n tho#7841;i nh#7853;n
- Gi#7899;i h#7841;n th#7901;i gian g#7885;i
- Chuy#7875;n cu#7897;c v�o 1 s#7889; m�y kh�c trong tr#432;#7901;ng h#7907;p b#7853;n m�y ho#7863;c kh�ng c� t�n hi#7879;u tr#7843; l#7901;i.
- T#7915; ch#7889;i cu#7897;c g#7885;i n#7863;c danh,t#7915; ch#7889;i 1 nh�m cu#7897;c g#7885;i
- T#7841;o c�c ph�ng h#7897;i ngh#7883; tho#7841;i,kh�ng h#7841;n ch#7871; s#7889; l#432;#417;ng ng#432;#7901;i tham gia h#7885;p.
2.3 Nguy�n t#7855;c ho#7841;t #273;#7897;ng:
1. KH�I QU�T:
1.1. Ph�n t�ch chi ti#7871;t:
1.1.1 M� h�nh hi#7879;n tr#7841;ng
- Hi#7879;n www.simdepdongnai.com (http://www.simdepdongnai.com) t#7841;i #273;� c� 1 t#7893;ng #273;�i Panasonic
- H#7879; th#7889;ng #273;i#7879;n tho#7841;i analong
1.2. Y�u c#7847;u #273;#7863;t ra:
- Gi#7843;m chi ph�.
- Thay #273;#7893;i nh#432;ng kh�ng l�m #7843;nh h#432;#7903;ng nhi#7873;u t#7899;i h#7879; th#7889;ng.
- X�y d#7921;ng h#7879; th#7889;ng ch#259;m s�c kh�ch h�ng chuy�n nghi#7879;p
- Gi�m s�t c�c l#432;u l#432;#7907;ng,n#7897;i dung cu#7897;c g#7885;i ra v�o m#7897;t c�ch ch#7863;t ch#7869; h#417;n.
2. #272;#7872; XU#7844;T GI#7842;I PH�P K#7928; THU#7852;T:
2.1. M#7909;c ti�u c#7911;a gi#7843;i ph�p:
- Gi#7843;m chi ph� c�c cu#7897;c g#7885;i #273;i qu#7889;c t#7871;.
- X�y d#7921;ng h#7879; th#7889;ng t#7893;ng #273;�i qu#7843;n l� b#7857;ng voip.
- D#7877; d�ng gi�m s�t v� t�nh c#432;#7899;c l�n c�c cu#7897;c g#7885;i c#7911;a t#7915;ng user
- C� kh#7843; n#259;ng t�ch h#7907;p v#7899;i ph#7847;n m#7873;m ghi �m n#7897;i dung cu#7897;c tho#7841;i
2.2. Gi#7843;i sim so dep ph�p #273;#7873; xu#7845;t:
2.2.1. M� t#7843; thi#7871;t k#7871;:
M� h�nh h#7879; th#7889;ng #273;#432;#7907;c k#7871;t n#7889;i theo s#417; #273;#7891; nh#432; sau:
Y�u c#7847;u:
- Thu� #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i ra.
- C#7847;n c� thi#7871;t b#7883; ATA chuy#7875;n #273;#7893;i gi#7919;a t#7915; t�n hi#7879;u analog sang data #273;#7875; truy#7873;n tr�n m#7841;ng.
- Tri#7875;n khai #273;#432;#7901;ng truy#7873;n FPT dung #273;#7875; s#7917; d#7909;ng voice ip tr�n #273;�.(s#7917; d#7909;ng sip trunk ho#7863;c sip account #273;#7875; k#7871;t n#7889;i v�o h#7879; th#7889;ng)
#431;u #273;i#7875;m :
- Vi#7879;c thu� #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i b#7857;ng VoIP ra ngo�i s#7869; #273;#432;#7907;c ti#7871;t ki#7879;m t#7915; 30% #273;#7871;n 60% chi ph� g#7885;i #273;i qu#7889;c t#7871; so v#7899;i th#7921;c hi#7879;n 1 cu#7897;c g#7885;i analog th�ng th#432;#7901;ng ho#7863;c so v#7899;i d#7883;ch v#7909; VoIP c#7911;a c�c nh� cung c#7845;p kh�c.
V� d#7909; c#7909; th#7875; nh#432; sau: 1 th�ng kh�ch h�ng g#7885;i ra qu#7889;c t#7871; l� 1000 ph�t.Gi� c#432;#7899;c #273;#432;#7907;c l#7845;y d#7921;a tr�n c�c v�ng g#7885;i th#7845;p nh#7845;t (v�ng 1) .
S#7889; ph�t tho#7841;i Gi� c#432;#7899;c (vnd) T#7893;ng ph�
(Tri#7879;u vn#273;)
FPT ti#7871;t ki#7879;m
VNPT 1000 10.000 (0.5 usd)
T#7845;t c#7843; c�c v�ng 10
83.5 %
Viettel 1000 3600
(v�ng 1) 3.6
54.5 %
FPT 1000 1650
(v�ng 1) 1.65
- Kh�ng www.simdepdongnai.com c� thay #273;#7893;i b#7845;t k#7923; tr�n t#7893;ng #273;�i analog hi#7879;n t#7841;i.
- X�y d#7921;ng 2 h#7879; th#7889;ng #273;i#7879;n tho#7841;i ch#7841;y song song #273;#7891;ng th#7901;i,c� th#7875; nh#7853;n #273;#432;#7907;c cu#7897;c g#7885;i v�o hay th#7921;c hi#7879;n c�c cu#7897;c g#7885;i ra gi#7919;a 2 h#7879; th#7889;ng m� kh�ng b#7883; gi�n #273;o#7841;n.
- C� th#7875; x�y d#7921;ng 1 h#7879; th#7889;ng contract center #273;#7875; ch#259;m s�c kh�ch h�ng t#7889;t h#417;n
- T#7841;o c�c nh�m cho t#7915;ng s#7889; #273;i#7879;n tho#7841;i
- Ch#7863;n h#432;#7899;ng cu#7897;c g#7885;i theo y�u c#7847;u
- Hi#7879;n t�n ng#432;#7901;i g#7885;i tr�n m�y #273;i#7879;n tho#7841;i nh#7853;n
- Gi#7899;i h#7841;n th#7901;i gian g#7885;i
- Chuy#7875;n cu#7897;c v�o 1 s#7889; m�y kh�c trong tr#432;#7901;ng h#7907;p b#7853;n m�y ho#7863;c kh�ng c� t�n hi#7879;u tr#7843; l#7901;i.
- T#7915; ch#7889;i cu#7897;c g#7885;i n#7863;c danh,t#7915; ch#7889;i 1 nh�m cu#7897;c g#7885;i
- T#7841;o c�c ph�ng h#7897;i ngh#7883; tho#7841;i,kh�ng h#7841;n ch#7871; s#7889; l#432;#417;ng ng#432;#7901;i tham gia h#7885;p.
2.3 Nguy�n t#7855;c ho#7841;t #273;#7897;ng:
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1. KH�I QU�T:
1.1. Ph�n t�ch chi ti#7871;t:
1.1.1 M� h�nh hi#7879;n tr#7841;ng
- Hi#7879;n t#7841;i #273;� c� 1 t#7893;ng #273;�i Panasonic
- H#7879; th#7889;ng #273;i#7879;n tho#7841;i analong
1.2. Y�u c#7847;u #273;#7863;t ra:
- Gi#7843;m chi ph�.
- Thay #273;#7893;i nh#432;ng kh�ng l�m #7843;nh h#432;#7903;ng nhi#7873;u t#7899;i h#7879; th#7889;ng.
- X�y d#7921;ng h#7879; th#7889;ng ch#259;m s�c kh�ch h�ng chuy�n nghi#7879;p
- Gi�m s�t c�c l#432;u l#432;#7907;ng,n#7897;i dung cu#7897;c g#7885;i ra v�o m#7897;t c�ch ch#7863;t ch#7869; h#417;n.
2. #272;#7872; XU#7844;T GI#7842;I PH�P K#7928; THU#7852;T:
2.1. M#7909;c ti�u c#7911;a gi#7843;i ph�p:
- Gi#7843;m chi ph� c�c cu#7897;c g#7885;i #273;i qu#7889;c t#7871;.
- X�y d#7921;ng h#7879; th#7889;ng t#7893;ng #273;�i qu#7843;n l� b#7857;ng voip.
- D#7877; d�ng gi�m s�t v� t�nh c#432;#7899;c l�n c�c cu#7897;c g#7885;i c#7911;a t#7915;ng user
- C� kh#7843; n#259;ng t�ch h#7907;p v#7899;i ph#7847;n m#7873;m ghi �m n#7897;i dung cu#7897;c tho#7841;i
2.2. Gi#7843;i ph�p #273;#7873; xu#7845;t:
2.2.1. M� t#7843; thi#7871;t k#7871;:
M� h�nh h#7879; th#7889;ng #273;#432;#7907;c k#7871;t n#7889;i theo s#417; #273;#7891; nh#432; sau:
Y�u c#7847;u:
Thu� sim so dep (http://www.simdepdongnai.com) #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i ra.
- C#7847;n c� thi#7871;t b#7883; ATA chuy#7875;n #273;#7893;i gi#7919;a t#7915; t�n hi#7879;u analog sang data #273;#7875; truy#7873;n tr�n m#7841;ng.
- Tri#7875;n khai #273;#432;#7901;ng truy#7873;n FPT dung #273;#7875; s#7917; d#7909;ng voice ip tr�n #273;�.(s#7917; d#7909;ng sim so dep sip trunk ho#7863;c sip account #273;#7875; k#7871;t n#7889;i v�o h#7879; th#7889;ng)
#431;u #273;i#7875;m :
- Vi#7879;c thu� #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i b#7857;ng VoIP ra ngo�i s#7869; #273;#432;#7907;c ti#7871;t ki#7879;m t#7915; 30% #273;#7871;n 60% chi ph� g#7885;i #273;i qu#7889;c t#7871; so v#7899;i th#7921;c hi#7879;n 1 cu#7897;c g#7885;i analog th�ng th#432;#7901;ng ho#7863;c so v#7899;i d#7883;ch v#7909; VoIP c#7911;a c�c nh� cung c#7845;p kh�c.
V� d#7909; c#7909; th#7875; nh#432; sau: 1 th�ng kh�ch h�ng g#7885;i ra qu#7889;c t#7871; l� 1000 ph�t.Gi� c#432;#7899;c #273;#432;#7907;c l#7845;y d#7921;a tr�n c�c v�ng g#7885;i th#7845;p nh#7845;t (v�ng 1) .
S#7889; ph�t tho#7841;i Gi� c#432;#7899;c (vnd) T#7893;ng ph�
(Tri#7879;u vn#273;)
FPT ti#7871;t ki#7879;m
VNPT 1000 10.000 (0.5 usd)
T#7845;t c#7843; c�c v�ng 10
83.5 %
Viettel 1000 3600
(v�ng 1) 3.6
54.5 %
FPT sim so dep (http://www.simdepdongnai.com) 1000 1650
(v�ng 1) 1.65
- Kh�ng c� thay #273;#7893;i b#7845;t k#7923; tr�n t#7893;ng #273;�i analog hi#7879;n t#7841;i.
- X�y d#7921;ng 2 h#7879; th#7889;ng #273;i#7879;n tho#7841;i ch#7841;y song song #273;#7891;ng th#7901;i,c� th#7875; nh#7853;n #273;#432;#7907;c cu#7897;c g#7885;i v�o hay th#7921;c hi#7879;n c�c cu#7897;c g#7885;i ra gi#7919;a 2 h#7879; th#7889;ng m� kh�ng b#7883; gi�n #273;o#7841;n.
- C� th#7875; x�y d#7921;ng 1 h#7879; th#7889;ng contract center #273;#7875; ch#259;m s�c kh�ch h�ng t#7889;t h#417;n
- T#7841;o c�c nh�m cho t#7915;ng s#7889; #273;i#7879;n tho#7841;i
- Ch#7863;n h#432;#7899;ng cu#7897;c sim so dep g#7885;i theo y�u c#7847;u
- Hi#7879;n t�n ng#432;#7901;i g#7885;i tr�n m�y #273;i#7879;n tho#7841;i nh#7853;n
- Gi#7899;i h#7841;n th#7901;i gian g#7885;i
- Chuy#7875;n cu#7897;c v�o 1 s#7889; m�y kh�c trong tr#432;#7901;ng h#7907;p b#7853;n m�y ho#7863;c kh�ng c� t�n hi#7879;u tr#7843; l#7901;i.
- T#7915; ch#7889;i cu#7897;c g#7885;i n#7863;c danh,t#7915; ch#7889;i 1 nh�m cu#7897;c g#7885;i
- T#7841;o c�c ph�ng h#7897;i ngh#7883; tho#7841;i,kh�ng h#7841;n ch#7871; s#7889; l#432;#417;ng ng#432;#7901;i tham gia h#7885;p.
2.3 Nguy�n t#7855;c ho#7841;t #273;#7897;ng:
1. KH�I QU�T:
1.1. Ph�n t�ch chi ti#7871;t:
1.1.1 M� h�nh hi#7879;n tr#7841;ng
- Hi#7879;n www.simdepdongnai.com (http://www.simdepdongnai.com) t#7841;i #273;� c� 1 t#7893;ng #273;�i Panasonic
- H#7879; th#7889;ng #273;i#7879;n tho#7841;i analong
1.2. Y�u c#7847;u #273;#7863;t ra:
- Gi#7843;m chi ph�.
- Thay #273;#7893;i nh#432;ng kh�ng l�m #7843;nh h#432;#7903;ng nhi#7873;u t#7899;i h#7879; th#7889;ng.
- X�y d#7921;ng h#7879; th#7889;ng ch#259;m s�c kh�ch h�ng chuy�n nghi#7879;p
- Gi�m s�t c�c l#432;u l#432;#7907;ng,n#7897;i dung cu#7897;c g#7885;i ra v�o m#7897;t c�ch ch#7863;t ch#7869; h#417;n.
2. #272;#7872; XU#7844;T GI#7842;I PH�P K#7928; THU#7852;T:
2.1. M#7909;c ti�u c#7911;a gi#7843;i ph�p:
- Gi#7843;m chi ph� c�c cu#7897;c g#7885;i #273;i qu#7889;c t#7871;.
- X�y d#7921;ng h#7879; th#7889;ng t#7893;ng #273;�i qu#7843;n l� b#7857;ng voip.
- D#7877; d�ng gi�m s�t v� t�nh c#432;#7899;c l�n c�c cu#7897;c g#7885;i c#7911;a t#7915;ng user
- C� kh#7843; n#259;ng t�ch h#7907;p v#7899;i ph#7847;n m#7873;m ghi �m n#7897;i dung cu#7897;c tho#7841;i
2.2. Gi#7843;i sim so dep ph�p #273;#7873; xu#7845;t:
2.2.1. M� t#7843; thi#7871;t k#7871;:
M� h�nh h#7879; th#7889;ng #273;#432;#7907;c k#7871;t n#7889;i theo s#417; #273;#7891; nh#432; sau:
Y�u c#7847;u:
- Thu� #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i ra.
- C#7847;n c� thi#7871;t b#7883; ATA chuy#7875;n #273;#7893;i gi#7919;a t#7915; t�n hi#7879;u analog sang data #273;#7875; truy#7873;n tr�n m#7841;ng.
- Tri#7875;n khai #273;#432;#7901;ng truy#7873;n FPT dung #273;#7875; s#7917; d#7909;ng voice ip tr�n #273;�.(s#7917; d#7909;ng sip trunk ho#7863;c sip account #273;#7875; k#7871;t n#7889;i v�o h#7879; th#7889;ng)
#431;u #273;i#7875;m :
- Vi#7879;c thu� #273;#7847;u s#7889; c#7911;a FPT #273;#7875; th#7921;c hi#7879;n c�c cu#7897;c tho#7841;i b#7857;ng VoIP ra ngo�i s#7869; #273;#432;#7907;c ti#7871;t ki#7879;m t#7915; 30% #273;#7871;n 60% chi ph� g#7885;i #273;i qu#7889;c t#7871; so v#7899;i th#7921;c hi#7879;n 1 cu#7897;c g#7885;i analog th�ng th#432;#7901;ng ho#7863;c so v#7899;i d#7883;ch v#7909; VoIP c#7911;a c�c nh� cung c#7845;p kh�c.
V� d#7909; c#7909; th#7875; nh#432; sau: 1 th�ng kh�ch h�ng g#7885;i ra qu#7889;c t#7871; l� 1000 ph�t.Gi� c#432;#7899;c #273;#432;#7907;c l#7845;y d#7921;a tr�n c�c v�ng g#7885;i th#7845;p nh#7845;t (v�ng 1) .
S#7889; ph�t tho#7841;i Gi� c#432;#7899;c (vnd) T#7893;ng ph�
(Tri#7879;u vn#273;)
FPT ti#7871;t ki#7879;m
VNPT 1000 10.000 (0.5 usd)
T#7845;t c#7843; c�c v�ng 10
83.5 %
Viettel 1000 3600
(v�ng 1) 3.6
54.5 %
FPT 1000 1650
(v�ng 1) 1.65
- Kh�ng www.simdepdongnai.com c� thay #273;#7893;i b#7845;t k#7923; tr�n t#7893;ng #273;�i analog hi#7879;n t#7841;i.
- X�y d#7921;ng 2 h#7879; th#7889;ng #273;i#7879;n tho#7841;i ch#7841;y song song #273;#7891;ng th#7901;i,c� th#7875; nh#7853;n #273;#432;#7907;c cu#7897;c g#7885;i v�o hay th#7921;c hi#7879;n c�c cu#7897;c g#7885;i ra gi#7919;a 2 h#7879; th#7889;ng m� kh�ng b#7883; gi�n #273;o#7841;n.
- C� th#7875; x�y d#7921;ng 1 h#7879; th#7889;ng contract center #273;#7875; ch#259;m s�c kh�ch h�ng t#7889;t h#417;n
- T#7841;o c�c nh�m cho t#7915;ng s#7889; #273;i#7879;n tho#7841;i
- Ch#7863;n h#432;#7899;ng cu#7897;c g#7885;i theo y�u c#7847;u
- Hi#7879;n t�n ng#432;#7901;i g#7885;i tr�n m�y #273;i#7879;n tho#7841;i nh#7853;n
- Gi#7899;i h#7841;n th#7901;i gian g#7885;i
- Chuy#7875;n cu#7897;c v�o 1 s#7889; m�y kh�c trong tr#432;#7901;ng h#7907;p b#7853;n m�y ho#7863;c kh�ng c� t�n hi#7879;u tr#7843; l#7901;i.
- T#7915; ch#7889;i cu#7897;c g#7885;i n#7863;c danh,t#7915; ch#7889;i 1 nh�m cu#7897;c g#7885;i
- T#7841;o c�c ph�ng h#7897;i ngh#7883; tho#7841;i,kh�ng h#7841;n ch#7871; s#7889; l#432;#417;ng ng#432;#7901;i tham gia h#7885;p.
2.3 Nguy�n t#7855;c ho#7841;t #273;#7897;ng:
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